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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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monica johns

July 29, 2025

5  out of  5
rating by monica johns
"Customer service if wonderful here. Mary is always a great help and makes sure she follows up with me on any request I have."
We responded:
"Hi Monica. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Brent Allen, owner "
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mark martin

July 24, 2025

5  out of  5
rating by mark martin
"Mary and Michael are purveyors of exceptional customer service!"
We responded:
"Thank you so much Mark for this 5 ⭐️review. Mary and Michael are amazing so thank you for giving them a shout out! Thank you for your business. Brent Allen, owner "
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German Guillen

July 22, 2025

5  out of  5
rating by German Guillen
"Una atención especial personalizada de Mario , muy profesional y conocedor de su trabajo . Me sentí muy agusto con su trato , felicitaciones 👍"
We responded:
"Muchas gracias por darle un saludo a Mario. Estamos muy agradecidos por su confianza y negocio. Brent Allen, owner"
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Alison Butterill

July 17, 2025

5  out of  5
rating by Alison Butterill
"I love this office! Everyone is knowledgeable and professional. Crystal recently assisted me to get an insurance experience letter, carefully researching the information I needed. I was delighted to get this resolved and Crystal made sure that I had exactly what I needed."
We responded:
"We sure love you too, Alison! Thank you for allowing us to serve you well and we really appreciate your business. Brent Allen, owner"
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Yolanda Youngblood

July 16, 2025

5  out of  5
rating by Yolanda Youngblood
"I have been with State Farm for 9 years and I have always felt they were competitive I called and spoke to Mario to update my insurance policy abd he was very attentive as well as professional. Got me my new quote within hours. Thank you Mario for your professionalism and friendliness"
We responded:
"Hi Yolanda. First, thank you for doing this review! And second, thank you for telling me how great Mario was for you. I am blessed with an awesome team and always love hearing about how they perform on a day-to-day basis. Thanks for the last nine years and glad we get to keep working with you moving forward.! Brent Allen"
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Larry Trujillo

July 10, 2025

5  out of  5
rating by Larry Trujillo
"I can't say enough good things about Brent Allen and his team at State Farm. From the moment I reached out, they have been nothing but professional, attentive, and incredibly helpful. The customer service is truly top-notch; every interaction is a pleasant one. The team is always willing to go the extra mile to answer any questions and ensure I have the best possible experience. They are patient, knowledgeable, and make the often-dreaded process of dealing with insurance a breeze. If you're looking for an insurance agent who genuinely cares about their clients and provides exceptional service, I highly recommend Brent Allen."
We responded:
"Larry, thank you so much for this amazing review! We are so honored to serve you and your family and we’re just so thankful for your business and trust. We are always here when you need us so never hesitate to reach out. Brent Allen, owner "
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Bryan Craig

July 9, 2025

5  out of  5
rating by Bryan Craig
"Jarrod was awesome through the whole process - the quotes, follow-through, everything. Thanks, Jarrod, for making switching insurance companies such an easy process!"
We responded:
"Hi Bryan. I wanna thank you for doing this review for Jarrod and my team! So glad everything went so smoothly to bring your insurance business over to us. Welcome to the Brent Allen State Farm family. Brent Allen, owner"
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Sunil S

July 3, 2025

5  out of  5
rating by Sunil S
"very good service"
We responded:
"Thank you so much Suril! We love working with you. Thanks for the review! Brent Allen, owner"
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Rey Mojica

June 26, 2025

5  out of  5
rating by Rey Mojica
"Elizabeth hands down the best at what she does. She was so professional & answered all my questions."
We responded:
"Hi Rey! Thank you so much for taking the time to give Elizabeth an amazing shout out! Thank you for your insurance business. We are here anytime you need us. Brent Allen, owner "
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Nichole Orsini

June 25, 2025

5  out of  5
rating by Nichole Orsini
"Thank you Mary Olsen! You made our Life Insurance Policy an easy task to get done! Thank for for your patience with all our questions & for your very prompt responses when we emailed! Nothing better than knowledgeable & amazing customer service. Thank you again!"
We responded:
"Hi Nichole. I am so grateful for this amazing review for Mary and my team! I’m thrilled to know you had a positive experience with us. Your satisfaction is our top priority! Brent Allen, owner "
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Meredith Teden

June 25, 2025

5  out of  5
rating by Meredith Teden
"Julie Hall has been so incredible to work with!! She made the process of switching insurance carries very easy and effortless!!"
We responded:
"Hi Meredith, thank you so much for giving Julie and my team a five star review! Welcome to the Brent Allen State Farm family. We are here to serve. Brent Allen, owner "
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Deleyla Glass

June 18, 2025

5  out of  5
rating by Deleyla Glass
"I am so grateful to work with Mario Acosta at this State Farm location. He has made the process of setting up car insurance for myself and my teenager so seamless and helped me get more coverage with my homeowners insurance and umbrella insurance at a bundled price that significantly helps my single mom budget. I am so glad I made the switch!"
We responded:
"Hi Deleyla. Thank you so much for this 5 Star Review! I am so glad you had such a great experience with my office! I really appreciate your business! Brent Allen, owner"
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Jacqueline Agular

June 17, 2025

5  out of  5
rating by Jacqueline Agular
"Jarrod Brown was my representative and he was extremely kind and answered all my questions. Truly grateful for his help in finding the best coverage. Thank you Jarrod!"
We responded:
"Hi Jacqueline. We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there’s anything else we can do for your insurance needs, just let us know! Brent Allen, owner "
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carlos miquilena

June 4, 2025

5  out of  5
rating by carlos miquilena
"El agente Mario súper recomendado! Siempre con una solución!"
We responded:
"Thank you so much for this five star review and for saying great things about Mario! Brent Allen, owner "
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Adam dillon

May 23, 2025

5  out of  5
rating by Adam dillon
"Excellent customer service"
We responded:
"Thank you so much, Adam for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Brent Allen, owner "
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Erika Perez

April 30, 2025

5  out of  5
rating by Erika Perez
"Mario was very kind, very patient, and explained the whole process to me very well."
We responded:
"Thank you so much for this review Erika! So glad you had such a great experience with Mario. Please know we are always here to answer any questions you have and thank you so much for your business.! Brent Allen, owner "
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Beni L

April 25, 2025

5  out of  5
rating by Beni L
"Crystal has always been incredibly helpful—kind, knowledgeable, and truly a pleasure to work with. If you need assistance, she’s the one to go to. Definitely a 5-star experience"
We responded:
"Hey Beni! Thank you so much for doing this review. I agree with you that Crystal is five star for sure! I’ve always appreciated your friendship and business. Brent Allen, owner "
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Danyelle Bernal

April 19, 2025

5  out of  5
rating by Danyelle Bernal
"I am new to insurance and Jake was very helpful and smart when it came to answering all my questions about coverages and discounts! Thank you for being so patient with me at the end of the day on a Friday!"
We responded:
"Thank you so much for this five star review Danyelle. So glad Jake was able to answer all your questions and help you feel comfortable! Thank you so much for your business Brent Allen, owner "
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J Sparks

April 17, 2025

5  out of  5
rating by J Sparks
"From the Sparks Family: Thank you Jerrod Brown for helping us become even more secure with State Farm. We went from everything being ok to adding more coverage in Renters and now adding 2 Term Life policies! We are very happy and thankful for State Farm."
We responded:
"Hello Sparks Family! Thank you for trusting us to help you and to provide even more depth of coverage. We are very thankful for the Sparks Family!"
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C

April 7, 2025

5  out of  5
rating by C
"Excellent service, they have always answered my questions and provided choices when asked."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Brent Allen, owner "
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Keru Miller

April 3, 2025

5  out of  5
rating by Keru Miller
"Had great experience with Brent and Elizabeth! Highly recommended!"
We responded:
"Thank you so much Keru. So glad you had such a great experience. Thanks for your business! Brent Allen, owner"
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Abhishek Kalikota

April 1, 2025

5  out of  5
rating by Abhishek Kalikota
"I worked with Julie, and she is excellent & she is patient with clarifying all concerns. She went beyond, joining a call with my Mortgage to clarify the proof of Insurance."
We responded:
"Hi Abhishek. We are honored by your positive feedback about Julie! I agree with your assessment of her. We look forward to continuing to provide you with great service. If there’s anything else we can do for your insurance needs just let us know. Brent Allen"
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Michelle Shank

March 25, 2025

5  out of  5
rating by Michelle Shank
"Moving is never fun so transferring all my insurance etc. is frustrating at times yet I was lucky enough to speak with Elizabeth!!! She was so friendly and helpful made the process a breeze. Highly recommend her :)"
We responded:
"Welcome to Texas Michelle! I’m so glad Elizabeth made everything so easy and we sure appreciate the business and recommendation. Welcome to the Brent Allen State Farm family. Brent Allen, owner "
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Joseph Turley

March 20, 2025

1  out of  5
rating by Joseph Turley
"First was double charged for insurance through 2 different agents. They had to fight it out between each other to get me down to 1. Then never returned the money they pulled from me."
We responded:
"Hi Joseph. Just followed up with my team about your account and they let me know some of the mishaps that happened along the way and I wanna say that I’m very sorry. Sounds like the original policy was issued incorrectly so we were able to get it canceled But have had to get the refund check re-issued from State Farm multiple times. I know it was sent out again a couple of days ago with the correct name and correct address so hopefully you will see that soon. Our goal is to take wonderful care of each customer so I am sorry that this happened to you! Brent Allen, owner"
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Kimberly Bernal

March 9, 2025

5  out of  5
rating by Kimberly Bernal
"Jake and Elizabeth were great at getting our auto and life policy set up! Brent has some great people working there that are not only helpful but very friendly and knowledgable!!"
We responded:
"Thank you so much Kimberly for this five star review! I’m so glad Jake and Elizabeth took such great care of you getting your auto and life insurance! Thank you so much for your business. Brent Allen, owner "