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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Luke Andrews

March 3, 2023

5  out of  5 rating by Luke Andrews
"Keegan was super helpful and nice. He answered all of my questions and got everything for me a timely manner!"

Gary Xu

February 17, 2023

5  out of  5 rating by Gary Xu
"Julie Hall helped us to sort out our home and auto insurance within the same business day from the initial enquiry to policy finalization. I am super impressed by Julie's domain knowledge, efficiency, and dedication. We are very happy with the insurance coverage and price that Julie put together! Thank you, Julie!"

Darrell George

February 13, 2023

5  out of  5 rating by Darrell George
"Long time State Farm customer. Old school. I don’t want to go online to take care of my insurance business, so I don’t. I don’t want to wait on hold for an extended period either. So I call Brent’s office and talk to a real person that knows the job. Today I talked to Sophia. She was excellent. I needed two additional policies. She took down all the info, ordered the policies and sent me documentation in very short order. Friendly, courteous and efficient. Thank you, Sophia."

Dane Lucas

February 11, 2023

5  out of  5 rating by Dane Lucas
"Still the best deal and friendliest office."

Sachin Vijayan

February 3, 2023

5  out of  5 rating by Sachin Vijayan
"Had the pleasure of working with Yari on my auto and term insurance policies and she was very knowledgeable and quick to respond back with the data/info I needed. She also got on a call and patiently explained everything to me. Always great to talk to a person and not just do everything online. Thanks a lot!"

Carolee Duffey

February 1, 2023

5  out of  5 rating by Carolee Duffey
"State Farm was wonderful when we decided to come back to them. Thank you Julie Hall!"

Mohammed Baban

January 27, 2023

5  out of  5 rating by Mohammed Baban
"Spoke with Julie Hall and couldn't have asked for a better service. Thank you for making this easy!! 10 starts :)"


January 25, 2023

5  out of  5 rating by Repla
"I used this State Farm office for years when in Austin and absolutely loved it. All the people were great that I dealt with but especially Crystal, she helped transfer everything over to my new location as well as help walk me through the best options for me."

Yvonne Yin

January 12, 2023

5  out of  5 rating by Yvonne Yin
"Sophia DuBose is very professional and helpful~"

christopher gonzalez

January 9, 2023

5  out of  5 rating by christopher gonzalez
"I have always received great service from my agents office! But, I have to commend Sophia Dubose on how on point she has been with me on the a few things I’ve needed taken care of recently! If you want excellent service and help Sophia will go above and beyond!"

Sean McFalls

December 26, 2022

5  out of  5 rating by Sean McFalls
"My experience with Julie Hall was fantastic - she was pleasant and bundled my car and renters insurance to get me an unbelievable rate my former insurance provider could not even come close to matching. I will be recommending Julie to all my friends and family! Exceptional service and a prompt, delightful, and pain free experience all around. Thank you Julie and State Farm!"

Erica Rivera (DiamondCrete)

December 16, 2022

5  out of  5 rating by Erica Rivera (DiamondCrete)
"I highly recommend taking your business there! Keean is the agent i worked with, he is very kind, understanding, and professional. I have been going to this branch for years! Love it."

Stephanie Hasse

December 9, 2022

5  out of  5 rating by Stephanie Hasse
"I just switched from another insurance company at the very end of my policy because their new auto rate for me was astronomically high, and Julie was great! She got me my new rate over the phone relatively quick, and I was more than happy with what I was given. She responds quickly via email and is very helpful. She was such a delight to work with. I wish I had switched sooner. Thanks so much Julie!"

Ana Villarreal

November 21, 2022

5  out of  5 rating by Ana Villarreal
"I was with another insurance company for auto & home, but high rates made me decide to look elsewhere. On my initial call to State Farm to get a quote, even though I called shortly before closing, Julie Hall cared enough to stay on the phone with me to obtain my auto and home info, so that she could provide me with an instant quote that I could review that evening. Julie was extremely helpful throughout the decision making process, taking the time to promptly answer all my questions about the quote so that I could ensure that I had the coverage that I wanted. I decided to make the switch to State Farm because of the great customer service that I received and because I ended up saving slightly over 50%!"

Mitzi Wilson

November 18, 2022

5  out of  5 rating by Mitzi Wilson
"Sophia was thoughtful and very helpful. Thank you!"

Matt M

November 15, 2022

5  out of  5 rating by Matt M
"Sophia Dubose was very helpful this morning in helping me file an uninsured motorist claim for a rental car."

Corey Hall

November 10, 2022

5  out of  5 rating by Corey Hall
"Switched from Geico and got way better coverage for much less. Julie was super helpful!"

Ronald Shapiro

November 10, 2022

5  out of  5 rating by Ronald Shapiro
"I've been with this agent (Brent Allen) for State Farm for many years. Every time I call, they have been polite, professional, and very helpful. Today, I was involved in an accident and the claims agent, Sophia, was extremely helpful, going out of her way to make calls for me, answer policy questions, and follow through with answers that required further research. I have been and continue to be very happy with Brent Allen and his agents."

Jeremy Clarence

October 27, 2022

5  out of  5 rating by Jeremy Clarence
"I’ve been with State Farm insurance for over 10 years, they are great and very professional. I’d highly recommend them to anyone needing insurance"

Tim Skwiat

October 26, 2022

5  out of  5 rating by Tim Skwiat
"When I (mistakenly) switched insurance companies 8 years ago, Brent hit the nail on the head: I'd come back. Many thanks to Julie for being so responsive (replying at 11pm on a Saturday night, no less), so helpful (answering all my questions/concerns) and providing us with such great rates (over 30% savings from our prior company), I am indeed back, and I couldn't feel more reassured, secure and protected. Thank you, Julie, Brent and Team!"

Brody MacFarlane

October 24, 2022

5  out of  5 rating by Brody MacFarlane
"State Farm is hands down the best insurance around. We've had problems with our COI and Crystal has been amazing, fast, and efficient. Things that have taken a week for other agents to get done Crystal gets it done in a day along with great communication."

Wes Ramsey

October 21, 2022

5  out of  5 rating by Wes Ramsey
"Brent Allen's team is awesome! Brent is also super personable and seems like an all-around great guy. They have a really large operation that maintains a personal touch"

David Vance

October 19, 2022

5  out of  5 rating by David Vance
"I am a new - and relatively young - business owner, and Brent and his staff made sure to make my (first) experience obtaining commercial insurance virtually seamless. In particular, Yari at the Liberty Hill office was extremely knowledgable and quickly addressed every concern I had regarding the minutiae of my policies (general liability, commercial auto, and umbrella) and personally ensured I met all (of the many) insurance requirements in order to provide my services to a few (rather strict) corporations. Not to mention, Yari worked beyond their office's closing time of 5 pm to expedite the delivery of the (many) copies of my certificates of insurance. Her service was incredibly helpful and duly appreciated. I can't imagine a better agent and team; I would recommend them to anyone."

Zoanne B.

October 10, 2022

5  out of  5 rating by Zoanne B.
"Sophia was wonderful! She helped me solve a lost statement and proof of my car insurance. And she did everything with a smiling voice. Thanks for brightening my day, Sophia!!"

Dana MacLaren

September 29, 2022

5  out of  5 rating by Dana MacLaren
"We greatly appreciate the excellent assistance Julie provided in helping us to establish our insurance coverage with State Farm."