State Farm® Insurance Agent Brent Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Blount
May 19, 2026
5
out of
5
rating by William Blount
"Julie was amazingly helpful and patient with me (I honestly could not find my own head if it wasn't screwed onto my body) and made the entire process of getting auto insurance completely painless. The whole experience was incredibly fast and I got the exact coverage I was looking for same-day. I even received my policy number within a few minutes of ending the call! (Yes, I left my registration renewal to the absolute last second, and that policy number was the final missing piece). Highly recommend!"
We responded:
"Thank you so much for your wonderful review William! We’re thrilled to hear that Julie was able to make the auto insurance process quick, easy, and stress-free for you. It’s great to know you got exactly the cover you needed, right when you needed it! We appreciate your recommendation and look forward to assisting you again in the future. Brent Allen, owner"
Mothership Books and Games
May 15, 2026
1
out of
5
rating by Mothership Books and Games
"I used this agent for over a decade for auto, home, life, and business insurance. And had no problems ever. Until this past year. I had 4 burglaries and was advised not to submit claims due to my rate having to go up. Then, I had a massive theft incident at my company and asked if I had coverage for that type of theft. They replied that I did. I spent a month gathering my documentation for the claim and submitted it. I got a call the following day saying it was denied because I didn't have coverage. The sheer incompetence out of this office is just appalling. State Farm is great... Pick another agent and another office."
We responded:
"We’re truly sorry to hear about your experience, especially after trusting our Office for so many years. We know how stressful and frustrating it is to go through multiple burglaries and a major theft incident, and we never want a customer to feel unsupported during a difficult time. Insurance coverage decisions are ultimately determined by the specific policy language in handled through the claimed process, but we understand your frustration regarding the expectations that were set before the claim was submitted. Our intention is always to provide guidance based on the information available to us, never to mislead or create confusion. We value the many years you have been with our Agency, and it’s disappointing to hear that your recent experience left you feeling this way. We take feedback like this seriously and we’ll use it as an opportunity to review our communication in processes internally. Brent Allen, owner"
Jessica Hayworth
May 14, 2026
5
out of
5
rating by Jessica Hayworth
"The staff here are helpful, knowledgeable, and respond quickly. My apartment complex wanted very particular wording on my renter's insurance, so the staff redid it to make sure there wouldn't be any issues. Highly recommend!"
We responded:
"Thank you so much, Jessica! We really want to help our customers, even in the little ways to make things as smooth as possible, so I’m so glad everything was exactly as you needed it. Thank you so much for your business! Brent Allen, owner"
Yash Tyagi
May 11, 2026
5
out of
5
rating by Yash Tyagi
"I reached out to Brent Allen looking for renters insurance and Jarrod Brown was the one who helped me through the whole thing. Super patient, respectful and just genuinely helpful without being pushy about it. Made the whole process easy and stress free. Really great experience honestly, cant say enough good things."
We responded:
"Hi Yash. Thank you so much for this review! I am so glad we were able to help you out with your Renters Insurance. Just know we are always here to help! Brent Allen, owner"
debbie perrenoud
April 24, 2026
5
out of
5
rating by debbie perrenoud
"All the staff and agents are exceptional. Every call I make is greeted with professional, personable and prompt service. Today Crystal helped me resolve a problem and reassured me by providing the answers I needed. Thank you!"
We responded:
"Update: thank you Debbie for updating your review and including Crystal specifically! Thank you so much, Debbie! Love it when my team is recognized for their exceptional service! Thank you for your business! Brent Allen, owner"
Mina Shekari Ashgzari
April 17, 2026
5
out of
5
rating by Mina Shekari Ashgzari
"I had a fantastic experience working with Crystal Joyner. She took the time to educate me on the different components of my auto and homeowners policies, helping me understand exactly what I was paying for. We were able to tailor my coverage to my lifestyle, and I ended up with better protection for a lower price. Highly recommend her services for anyone looking to optimize their insurance!"
We responded:
"Hi Mina. What a wonderful review! Thank you so much for taking the time to do this review and to give Crystal an amazing shout out! I am so grateful to be your insurance provider for your homeowners insurance and auto insurance. Please let us know if there’s anything more we can do. Brent Allen, owner"
GilFavor52 Trail Boss
April 13, 2026
5
out of
5
rating by GilFavor52 Trail Boss
"I was in need of tenants / renters' insurance, and found Julie Hall on the web. She was in touch with me the next day, and I purchased not only what I needed, but also switched my truck/auto insurance to State Farms. The woman is truly on the ball. A true professional. Thank you for being there."
We responded:
"Thank you so much for this review! Julie is an asset to our team and I’m so glad she was able to help you in such a quick fashion. Thank you so much for your business! Brent Allen, owner"
Donnetta Mathis
April 13, 2026
5
out of
5
rating by Donnetta Mathis
"Staff very professional and knowledge."
We responded:
"Hi Donnetta! Thank you so much for this review! Means the world to us. Brent Allen, owner"
Andres Schelling
April 8, 2026
5
out of
5
rating by Andres Schelling
"Jarrod Brown was more than helpful. He felt honest and guided me in the right direction."
We responded:
"Thank you so much Andres for this 5 star review! I’m so glad Jarrod was so trustworthy and pointed you in the right direction. We are honored to have your insurance business! Brent Allen, owner"
K Wishard
March 27, 2026
5
out of
5
rating by K Wishard
"In a world of chatbots and QR codes, guys like me appreciate the personal, how-can-we-help attitude of Brent's team. On an annual check-up call he's made routine, I discovered a gap and exposure that needed closing. Julie was on it and within an hour the issue had been resolved. Paying for insurance is buying peace of mind. This is the office you want if having a pro in your corner who helps transfer the risks of driving a car and owning a home to State Farm makes sense to you!"
We responded:
"Kevin, thank you so much for the 5 Star feedback! Providing excellent service is Julie’s top priority, and our team is grateful for the opportunity to serve you and your family with auto insurance, home insurance and life insurance! I appreciate you taking the time to give Julie and my team such a great review! Brent Allen, owner"
Rebecca Lugo
March 23, 2026
5
out of
5
rating by Rebecca Lugo
"Julie was incredibly friendly and helpful. She got me exactly what I needed, and quickly!"
We responded:
"Updated: Thanks Rebecca for adding to this review! So glad you are still happy six years later!! Love it! Thx Rebecca! Brent Allen, owner"
Ed G.
March 21, 2026
5
out of
5
rating by Ed G.
"I've been with Brent for a short while. I recently financed a new vehicle and received a letter from the lender stating they needed updated insurance info. I sent a picture of the document to Brent and simply asked if I was to take care of this or was it on their end. Within a couple of hours it was taken care of and in the banks possession. This is the first time I haven't needed to let's just say 'follow up' on businesses to make sure the wheels are moving. Everyone should care about others like this office does. Sincere thank you to all involved."
We responded:
"Sincere thank you to you as well Ed! We make our living by serving people well and I really appreciate you recognizing that and telling the world. Thank you for your trust and business! Brent Allen, owner"
Jeremy Wells
March 18, 2026
5
out of
5
rating by Jeremy Wells
"Brent Allen and his team members always take great care of our families needs. Whether we call, email or text they are very responsive and happy to help. They truly make us feel like a neighbor or family no matter how long it has been since we last talked about anything."
We responded:
"Jeremy, this means the world to me! My team works so hard to be responsive and to always be ready to help, so it really means a lot when people like you tell the world. We really enjoy taking care of your families needs! Thanks for your business! Brent Allen, owner"
JW Smith
March 16, 2026
5
out of
5
rating by JW Smith
"Great agent with a great staff. Taylor was super helpful with my changes and questions."
We responded:
"Thanks JW! You are a great customer and we are honored to serve you. Brent Allen, owner"
Grant Friddell
March 4, 2026
1
out of
5
rating by Grant Friddell
"SCAM ALERT: Follow up EVERY request at this branch with an email for documentation. Your call requests will not be documented under your policy. You will continue getting charged for policy cancel requests unless you put it in email. Don’t get screwed like I did. The untrustworthiness starts at the top here."
We responded:
"We’re sorry to hear about your frustration and appreciate you bringing this to our attention. Our team always works to handle policy changes and cancellations as quickly as possible. In this case, when we received the request, we followed up by email to confirm how you wanted the cancellation handled and whether you wanted us to request additional backdating with documentation. Because we did not receive a reply, the policy remained active until we heard back from you. Once we connected again, we immediately processed the cancellation and backdated it 30 days to help as much as we were able. We certainly understand how frustrating situations like this can feel, and our goal is always to communicate clearly and help our customers in any way we can. If you would like to discuss it further, please feel free to contact our office and ask for me directly. Brent Allen, owner"
airportbart
March 4, 2026
5
out of
5
rating by airportbart
"Taylor saved the day for me by going above and beyond!"
We responded:
"Thank you for taking the time to do this five star review! I’m so glad Taylor was able to save the day for you. Thank you so much for your business! Brent Allen, owner"
Chad Stephens
February 26, 2026
5
out of
5
rating by Chad Stephens
"Mary is always super helpful and responsive!"
We responded:
"Hey Chad! Thanks for the review my man. I am so glad you love working with Mary! Brent Allen, owner"
Patika Austin
February 23, 2026
5
out of
5
rating by Patika Austin
"Excellent customer service!! Thank you Ayden for your efficiency!!"
We responded:
"Thank you so much, Patika! Ayden has been such a great addition to our team and I’m so glad that you recognized him in this review! Thank you so much for your business. Brent Allen, owner"
Lori Rosenthal
February 20, 2026
5
out of
5
rating by Lori Rosenthal
"Over 25 years of outstanding service."
We responded:
"Hi Lori. Thanks so much for this review! You know I think you are a 5 Star Customer! We appreciate you. Brent Allen, owner"
Karan Variyambat
February 19, 2026
5
out of
5
rating by Karan Variyambat
"Julie was very professional and helpful in addressing all my doubts regarding my renters insurance and made the entire process smooth."
We responded:
"Hi Karan. Thank you for this 5 Star Review! I’m so glad Julie was able to help you with your Renters Insurance. I really appreciate your business! Brent Allen, owner"
Carl McGoldrick
February 17, 2026
5
out of
5
rating by Carl McGoldrick
"Mario was very helpful and courteous to me when I needed help with my problem solving! He took care of my frustration with his knowledge of how to handle my concerns"
We responded:
"Thank you so much Carl for taking the time to do this review and give Mario a shout out! We are honored to be your insurance provider. Let us know if you ever need us because we are here! Brent Allen, owner"
Juliette Rook
February 17, 2026
5
out of
5
rating by Juliette Rook
"I had a great experience working with my insurance agent Jarrod Brown. He was amazing throughout the whole process and made everything easy to understand. He took the time to walk me through my options and answer all my questions. On top of that, he was able to find me the best deal without sacrificing coverage. I really appreciate how smooth and stress-free he made everything. Highly recommend!"
We responded:
"Hi Juliette! What an amazing review! So glad you had such a smooth experience with Jarrod and were able to get better coverage for a better price! Thank you so much for your business! Brent Allen, owner"
Michaela Campbell
February 16, 2026
5
out of
5
rating by Michaela Campbell
"Vasti, was absolutely wonderful. She had a fantastic attitude and personality. She went above and beyond to help me get the documents I needed and gave me some great advice. So grateful I got to talk to her, she made a stressful situation better!"
We responded:
"Hi Michaela. Thank you so much for taking the time to give this wonderful review! My office is always here to serve. Thanks so much for your business Brent Allen, owner"
Gang Xu
February 15, 2026
5
out of
5
rating by Gang Xu
"Vasti is an exceptional agent who always prioritizes her client’s interests. She managed to secure a substantial discount, dating back to the installation of our new roof, as well as the forward cost. Her communication skills are impeccable, and I am thoroughly satisfied with my experience working with her."
We responded:
"Thank you so much Gang for this 5 star review! We are honored to get to serve you and your family with your insurance needs! Brent Allen, owner"
Matthew Mistica
February 14, 2026
5
out of
5
rating by Matthew Mistica
"Thank you Mary Olsen for your 5 star customer service!"
We responded:
"Thank you, Matthew for being a 5 star Customer! We are always here to help. Brent Allen, owner"