State Farm® Insurance Agent Brent Allen

"I've been with State Farm for several years now, and only experienced friendly and seamless service. A special mention to Julie Hall. She earned my trust with honest information; didn't try to up-sell. She was very professional and a delight to work with. Update 12/18/2024: Another wonderful experience working with the Brent Allen staff. My experience working with Elizabeth Riley has been excellent. She's been prompt, proactive, and kind."

"Crystal did a great job getting me help with the underwriter for State Farm regarding my roof. I'm very pleased with the help she gave me and my State Farm agent's office overall service."

"Julie and the State Farm team are great and very easy to work with. Julie stays on top of all upcoming renewals, payments, changes to policies, etc. She is responsive, sends friendly reminders, and accommodates my busy schedule. Thanks Julie!!!"

"I've been with Brent Allen State Farm for over ten years, since first moving to Austin. I've never had a need to switch agents. Their customer service is unmatched! I just recently purchased a Renter's Insurance policy and was assisted by Crystal Joyner, one of their Account Managers. She was communicative, transparent, and very friendly to work with. She assisted with processing my new policy and provided me with all the documents I needed, and on such short notice! I really appreciate her sense of urgency and her dedication to see my request through to the end, especially on this short holiday week. Crystal's customer service is exceptional."

"Brent and his team have handled our fairly complex furnished rental business insurance needs for years now. They've always been extremely responsive and really seem to know their business very well. Highly recommend."

"A top tier agent, with a top tier team!"

"Juli was amazing to work with for my auto insurance!"

"We have just become customers of State Farm after being away for ~20 years. Our experience with Brent Allen's team has been exceptional from the very first call. Elizabeth's responsiveness, clarity, and detailed approach not only provided the information we needed to make an informed decision, but to also have confidence in the agency. I'm pretty sure Elizabeth is Brent's secret weapon!"

"Casey was so helpful. I bought a new vehicle and was able to text him(the office) and he took care of everything for me. Easy experience ever!!"

"I've been a State Farm customer for 25+ years and have been using Brent Allen as an agent for over 15 years. I've always received great service from all reps and agents in this office. I spoke today with Casey to make a quick policy change, and they were extremely kind, helpful, and very prompt in following up with emailing me a new declarations page! Thank you for such great service!!"

"Julie Hall has been helping us with our insurance needs for several years now. She listens to our questions and explains things in a way that’s easy to understand."

"We have had state farm for almost 2 years . They have been so easy to work with and flexible I would highly recommend to anyone We do get a good discount for drive safe and save and it's so easy to replace or add a vehicle"

"I highly recommend Yari Villarreal for anyone seeking reliable and personalized Auto and Home insurance. Yari took the time to understand my needs and found the best coverage at an affordable price. The whole process was smooth, and Yari was always available to answer my questions and provide expert guidance. Five stars all the way!"

"Michael and Heather were a great help solving a payment issue. Thank you to all involved."

"We always get top-notch service from Brent and his team. Have for decades!"

"Casey was great with helping me through the process of getting my new car set up with State Farm. They were professional, friendly, & quick with their action."

"Don't have a policy with Brent, but reached out for a quote a few days ago and spoke with Julie. Julie was very knowledgeable and easy to talk to. I got a very accurate quote and it only took about 15 minutes. Great agency, will be considering them at renewal time."

"I called the Brent Allen agency to get a homeowner policy for the house I'm buying. Jarrod was responsive, knowledgeable, and courteous. He followed up to verify the date, coverages, and payment plan before my closing. Thank you, Jarrod, for taking care of this when I had so many other details that needed my attention."

"Crystal is amazing, she is always helping and getting information to us in a timely manner. She is always communicating back to us for updates."

"I Absolutely love this branch! They have great customer service! Heather Himmer is an absolute gem! She was so helpful with me and my needs!"

"I want to express my heartfelt gratitude for Jack's exceptional assistance in reviewing my insurance policy. After noticing that my rates had increased despite a recent price reduction, I reached out for help. Jack was incredibly patient and thorough, ensuring that I understood the details of my policy and the reasons behind the charges. Thanks to his expertise, I was able to rectify the situation and get back to the correct rate. His dedication to customer service truly made a difference, and I couldn't be more thankful!"

"Julie was great to work with in bundling our new auto and home policies. The coverage and prices were good, especially given the recent increase in the prices of everything, including insurance. The transaction was simple and quick, which is appreciated."

""A-OK""

"After seeing rates going up again another year later with the added benefit of it almost being 30% more I decided to shop around and see what else was out there. Through Google I contacted Brent's office due to the stellar reviews and will say they are what they are billed to be. Worked with Julie Hall from beginning to end and she answered all questions and concerns promptly. Thankfully she made coming from another big company to State Farm feel more like home."

"Crystal is so nice and she helped me with all my questions she is a very good asset to the team at Brent Allen State Farm"