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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Rhie

January 30, 2026

5  out of  5
rating by Julia Rhie
"Very friendly helpful team. Mary is delightful to work with. They really take great care of their clients."
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SEDDAR Tarik

January 29, 2026

5  out of  5
rating by SEDDAR Tarik
"I had an appointment regarding my insurance and was assisted by Mary. She was professional, attentive, and courteous throughout the entire process. She provided clear explanations and addressed all my questions thoroughly. I appreciate her excellent service and professionalism."
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Emily Johnson

January 26, 2026

5  out of  5
rating by Emily Johnson
"I usually hate answering the barrage of phone calls that come in after you put your details in online, and usually i get the phoney sales pitch and hang up right away. But Jarrod spoke to me like a human, respectfully and honestly and without all the nonsense that drags these calls out for hours. And even with all that he still saved me close to 80$ a month with MORE COVERAGE than i had before."
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Kaan Tosun

January 17, 2026

5  out of  5
rating by Kaan Tosun
"I have worked with Julie to get my auto+home insurance. The prices they offer are very competitive and the service has been seamless."
We responded:
"Hi Kaan. Thank you so much for this five star review! So glad you had such a great experience with Julie. We strive to always give the best rates possible and the best service in town! Thank you for your trust and business. Brent Allen, owner"
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Colon Steele

January 16, 2026

5  out of  5
rating by Colon Steele
"Appreciate the fast response from the office by email. I needed proof of insurance and received it in less than 10 minutes. Always been pleased with the service and attention from the staff of Brent Allen. Many thanks."
We responded:
"Hey Colon. We have always enjoyed working with you! Thank you so much for taking the time to do this review. We really appreciate it. Brent Allen, owner"
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Raghav shankar

January 2, 2026

5  out of  5
rating by Raghav shankar
"Great place to have your insurance done. The service has been excellent so far, and prices competitive too. Whatever issues I have, they are quick to respond and sort them out for me. I have both my home and Auto insurance through them and I am very satisfied so far."
We responded:
"Thank you so much Raghav for this wonderful review! We are honored to serve you with your insurance needs! Brent Allen, owner"
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Adina Ramsey

December 19, 2025

5  out of  5
rating by Adina Ramsey
"We are more than pleased with the communication and help we received when we needed some additional coverage. We were unsure of what we needed and dealing with a 3rd party. Mary we BEYOND accommodating, she went over and above!"
We responded:
"Thank you so much, Adina for this 5 star review! My State Farm team and I are happy to be your good neighbor! So glad Mary was able to help you out. Just know we are always here to help! Brent Allen, owner"
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Jefferson Paz

December 17, 2025

5  out of  5
rating by Jefferson Paz
"Excelente empresa aseguradora en sus precios y en lo más importante la atención al cliente, agradezco al Señor Mario Acosta, por su buena gestión administrativa."
We responded:
"Hi Jefferson. We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do, please let us know. Muchas Gracias! Brent Allen, owner"
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Chris N

December 3, 2025

5  out of  5
rating by Chris N
"I worked with Julie Hall to purchase home and auto insurance recently. Julie was responsive, helpful and professional and I would highly recommend her to anyone."
We responded:
"Thank you so much, Chris for this review! So glad Julie was able to help you with your auto and homeowners insurance. I look forward to meeting you personally and just know, we’re always here to help. Brent Allen, owner"
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Christa Copeland

December 2, 2025

5  out of  5
rating by Christa Copeland
"Always so helpful whenever I call!"
We responded:
"Hey Christa. Thank you so much! We sure love your family! I really appreciate your business. Brent Allen, owner"
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Amy Le

December 1, 2025

5  out of  5
rating by Amy Le
"Julie Hall was a joy to work with. I asked for multiple quotes and she kept a positive attitude and was always willing to help. Thank you so much Julie!"
We responded:
"Thank you so much Amy for taking the time to do this review. So glad you had such a great experience with Julie! Thank you so much for your business and for trusting us with your insurance needs! Brent Allen, owner"
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Gabriel Whitman

November 20, 2025

5  out of  5
rating by Gabriel Whitman
"Jarrod Brown was exceptional! It was easy and great to work with him."
We responded:
"Hi Gabriel. Thank you so much for leaving the five star review! So glad you had such great experience with our office, and I look forward to working with you. Brent Allen, owner"
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Jay Saylor

November 12, 2025

5  out of  5
rating by Jay Saylor
"I bought some supplemental health insurance a while back and Julie Hall was very helpful and informative, I highly recommend Brent Allen and his team !"
We responded:
"Hey Jay. So grateful for your feedback. Thank you for your five star review! My team and I are happy to be your good neighbor. Brent Allen, owner"
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Ravi

November 11, 2025

5  out of  5
rating by Ravi
"Julie Hall was very professional, responsive, and flexible. She did an excellent job explaining the insurance coverage and setup our State Farm Auto Insurance quickly. Thanks, Julie."
We responded:
"Hi Ravi. Thank you so much for taking the time to do this review and tell the world about how great Julie is! We are so grateful to have your business! Brent Allen, owner"
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Vicki Monte

November 11, 2025

5  out of  5
rating by Vicki Monte
"Elizabeth Riley at Brent Allen State Farm Austin branch has always gone above and beyond what you'd expect. She has even assisted us with finding solutions regarding out of state policies when it was not the Austin branches responsibility. She and the Brent Allen office have earned our trust. Thank you. Vicki Monte"
We responded:
"Hi Vicki. I am so thankful for your feedback! It is our pleasure to assist you with your insurance needs whether they are with us or someone else. If there’s anything else we can do to help, please let us know! Brent Allen, owner"
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Diana Marchan

November 5, 2025

5  out of  5
rating by Diana Marchan
"He tenido una excelente experiencia con Mario y con yari y en general con todo el equipo de Brent Allan State Farm. Tengo varias pólizas con ellos y siempre he recibido un trato respetuoso, amable y profesional. Son muy eficaces y eficientes, siempre dispuestos a ayudar y responder cualquier duda con rapidez. Además, su excelente atención al cliente hace que todo el proceso sea fácil y agradable. Sin duda, los recomiendo al 100% por su compromiso y excelente servicio."
We responded:
"Thank you so much, Diana! We really appreciate your review. We are delighted to know you had such a great experience with our State Farm office. If you ever need anything in the future, please don’t hesitate to reach out. We are here to help! Brent Allen, owner"
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Brad Peterson

October 30, 2025

5  out of  5
rating by Brad Peterson
"Julie and the State Farm team are great and very easy to work with. Homeowners, Life, Auto, Motorcycle, and ATV, Julie and State Farm can handle it all. Julie stays on top of all upcoming renewals, payments, changes to policies, etc. She is responsive, sends friendly reminders, and accommodates my busy schedule. Thanks Julie!!!"
We responded:
"Thank you so much Brad for taking the time to do this review. So glad Julie has really exceeded your expectations! Thank you for your business for so many years! Brent Allen, owner "
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Cassi Wortham

October 27, 2025

5  out of  5
rating by Cassi Wortham
"I needed to lower my insurance cost so I called and spoke with Mario Acosta who was able to help me lower my monthly cost substantially. He was friendly and very helpful and I so appreciate his very attentive service. I have always had the best experience with State Farm! Super grateful!!"
We responded:
"Hi Cassi. I’m so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I’m so glad Mario was so attentive and gave you such a great experience. If there is anything else we can do to help, please let us know! Brent Allen, owner"
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Sam Saeidi Tanha

October 19, 2025

5  out of  5
rating by Sam Saeidi Tanha
"have multiple policies with the Brant Allen office, and I’ve always received excellent service. The team is professional, responsive, and easy to work with. I trust them with my insurance needs and plan to do even more business with them in the future. Highly recommend"
We responded:
"Hi Sam. We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there’s ever anything we can do please let us know. Brent Allen, owner"
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Tonda Christine

October 8, 2025

5  out of  5
rating by Tonda Christine
"Aiden was wonderful updating my renters insurance. I have used Brent Allen State Farm since the moment I got my driver's license and have never had less than stellar service."
We responded:
"This is so kind, Tonda! So grateful for your review and shout out to Ayden. I so much appreciate your business! Brent Allen, owner"
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Bailey Fry

September 16, 2025

5  out of  5
rating by Bailey Fry
"Jarrod Brown made getting renters insurance super quick and easy! He was so nice and helpful throughout the process. Highly recommend working with him if you need insurance!"
We responded:
"Bailey, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Brent Allen, owner "
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Kurt Vickers

September 15, 2025

5  out of  5
rating by Kurt Vickers
"My app wasn't working, and I needed some documents sent to my email right away. Yara was extremely helpful and got me everything I needed. This kind of customer service is rare!"
We responded:
"Update: thank you Kurt for this updated review! So glad that Yara was able to help you so quickly and to give you such a great experience! Brent Allen, owner Thank you so much for this Kurt. I am so glad Julie took such good care of you and your insurance needs! Brent Allen, owner"
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Angie Cannon

September 13, 2025

5  out of  5
rating by Angie Cannon
"Yari on Brent’s team helped us with our new home insurance bundled with car insurance. She was professional, responsive, and helpful every step of the way!"
We responded:
"Angie, thank you so much for this five star review! We are so glad you had such a great experience Yari in our office. Please know that we are always here to help. Thank you so much for your business! Brent Allen, owner "
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Myat Thiri May

August 27, 2025

1  out of  5
rating by Myat Thiri May
"Mario was beyond disrespectful. We drove 30 minutes to get here and he brushed us off like garbage. He also proceeded to gossip with his coworker in front of us about our situation. We were considering working with this particular office for our needs but we decided against it."
We responded:
"Hi Myat. I am so sorry to hear that your experience with my office fell way short of your and my expectations. I take your feedback seriously and would love the opportunity to speak to you to try and make this right. Please reach out to me directly so that I can make this right. Brent Allen, owner"
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Luke Womack

August 18, 2025

5  out of  5
rating by Luke Womack
"Ayden and the rest of the team are attentive and responsive. They handle any requests promptly and are always kind."
We responded:
"Luke, thank you so much for taking the time to do this review. Makes me proud that my team has taken such good care of you, so thank you for letting the world know. I really appreciate your business. Brent Allen, owner "